Leave no loose ends.
Request deletion of your game account and understand what happens to your saved progress.
Your account. Your choice.
Request deletion of your Loop Puzzle game account, cloud progress or identifiable purchase-service data without installing or opening the game. Email thinkfirewin@gmail.com
- For cloud saves, send the request from the Google email linked to your game account where possible. You can also request purchase-data deletion if you never used Google sign-in.
- Tell us what you want deleted. If your request concerns a purchase, you may include a Google Play order reference in Additional details to help locate the separate RevenueCat record. Never include passwords, sign-in codes, purchase tokens, card numbers or bank details.
- We verify ownership, follow up if more information is needed, and confirm the result. Preparing or sending a request does not instantly delete anything.
What deletion covers: your Firebase Authentication game account and its Firestore saves, including Campaign, Timer and Daily progress, stars, times, tree/streak records, settings, balances and reward/allowance records. On a verified purchase-data request, we also delete the identifiable RevenueCat customer data we can locate, subject to legal, accounting, fraud-prevention or dispute retention requirements explained in our response.
Subscriptions are separate: deletion does not cancel or refund a Google Play subscription. Cancel renewal in Google Play separately. Google may retain its own transaction and advertising records. Your Google account is not deleted.
Cloud deletion does not remotely erase device saves. Clear Loop Puzzle’s app storage in Android settings to remove those. Reopening the app, signing in or restoring purchases can recreate service records. See our privacy policy for retention and service details.
Prepare a deletion request
This tool prepares text locally. It does not send a request, store your details on our servers or delete an account.
If your email app does not open, paste the prepared request into your email service. You must review and send it yourself.
Only played offline?
If you never used online services, clear local progress through Android Settings → Apps → Loop Puzzle → Storage → Clear storage. If the app connected to advertising or purchase services, you can still contact us about data those services process. Uninstalling or signing out does not delete existing service records.